Responsible Gaming

Gaming Should Be Entertainment

At Rocket Play Casino Australia, we believe gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Casino games are designed for fun and should never be relied upon as income.

If you find yourself gambling to chase losses, escape problems, or recover money, it's time to seek help. Problem gambling can have serious consequences for your health, relationships, and finances.

Age Verification

You must be at least 18 years old (or the legal gambling age in your Australian state or territory) to use Rocket Play Casino. Gambling is not permitted for anyone under the legal age limit.

We take age verification seriously and may request proof of identity to confirm your eligibility.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:

• Gambling with money you can't afford to lose
• Chasing losses by gambling more to try to win money back
• Spending more time and money on gambling than intended
• Neglecting family, work, or personal responsibilities due to gambling
• Hiding gambling activities or lying about the extent of your gambling
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money or going into debt to gamble
• Unable to cut back or stop gambling despite wanting to
• Using gambling as a way to cope with stress, anxiety, or depression
• Family members expressing concern about your gambling habits

Self-Help Tools & Responsible Gambling Features

Rocket Play Casino provides tools to help you gamble responsibly:

• Deposit Limits: Set maximum amounts you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose before play is restricted
• Reality Checks: Receive regular reminders during play sessions about how long you've been gambling and how much you've wagered
• Session Time Limits: Set automatic play session duration limits
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
• Account Closure: Close your account permanently if you wish to stop gambling entirely

Contact our Customer Support team to activate any of these features on your account.

Support & Counselling Services

If you're struggling with gambling or think you may have a problem, help is available. Please reach out to one of these organisations:

Australia

• Gambling Help Online — Free counselling and support service
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free, confidential, 24/7)
• Gambler's Help — State-based support services across Australia
  Website: www.gamblershelp.com.au

International Support

• GamCare (UK) — www.gamcare.org.uk
• GamStop (UK) — National self-exclusion scheme: www.gamstop.co.uk
• National Council on Problem Gambling (USA) — www.ncpgambling.org
• Responsible Gambling Council (Canada) — www.responsiblegambling.org

If You Need Help

Don't suffer in silence. Problem gambling is treatable, and support is available. Whether you're experiencing mild concerns or serious difficulties, reaching out to a counsellor or support service is the first step toward recovery.

Visit Gambling Help Online or call 1800 858 858 today. The service is free, confidential, and available 24 hours a day, 7 days a week.

Remember: seeking help is a sign of strength, not weakness.